Dec 26, 2011

Fixing error 8288 while upgrading first generation iPod touch to iOS 3.1

Recently I noticed that the price of upgrading the software in my Apple iPod touch 1st generation device to iOS 3.1 is $4.95 only. Earlier for an upgrade to iOS 2.0, it was $10.

I decided to upgrade and paid for downloading the iOS 3.1 from http://support.apple.com/kb/HT2052

However at the time of downloading the upgrade, I was getting error 8288 as under:


I was sure that there wasn't any kind of problem with my internet connection and I wasn't behind any firewall either.

So I tried to search for the possible fixes on Google and in Apple Support Communities as well. I came to know that there are lots of Apple users who are facing this problem, but there wasn't any solution offered in any of these forums.

So I contacted Apple Customer Support on email. But I wasn't getting any solution. In one of the forums, an Apple user with similar problem had posted that he too had contacted Apple Support for this and they just refunded the purchase price, rather than offering any solution.

Finally I did some more research on the internet and noticed that a lot of users facing this problem were using iTunes 10.5. So I decided to try and look for the workaround on my own and it worked. 

Then I informed Apple Customer Support that I have fixed the problem on my own and they can close the thread. 

To my surprise, Apple Customer Support asked me in return about how did I fix the problem. The excerpts from their mail are reproduced below in italics, verbatim:

"I'm so glad to hear that you were able to resolve the issue! Now, if you don't mind me asking, how did you fix it? That'd be great to know, so that I can provide this to my co-workers and other customers who have this issue still.

Thank you in advance! Take care. :)"


I told them that Apple is the company which doesn't provide anything to its customers, free of cost. They charge for software upgrades and even for Customer Support. So I informed them that I am also justified in expecting some sort of reward from them, in lieu of responding to their request and letting them know how did I fix that. 

My request was denied saying that Customer Support doesn't have any access to free products. I accepted that since I knew their limitations. Now I am sharing the workaround which I shared with Apple as well.

CAUTION: This workaround has worked for me. However it involves downgrading iTunes version and may result in loss of data/settings/library files etc. I haven't faced any of those problems though. Still user discretion is advised before following these steps. I am not responsible for any loss of any kind which may arise due to this.

This is how I found the solution to the error 8288 that I was getting.

1) First of all, before contacting Apple Support, I searched Google for the error 8288, as I always do.

2) I found that there are many users who are getting this error while upgrading iPod touch 1st generation to iOS 3.1

3) There was no solution offered in any of the discussion forums.

4) But I noticed one common thing, that all the users posting problems were using iTunes 10.5

5) So I decided to give it a try once again after reverting back to iTunes 10.3

6) I tried to uninstall iTunes 10.5, but while doing the same, the uninstaller got hanged on my windows somehow and I had to use "end task" option. So some of the items in iTunes folder didn't get removed.

7) Then I located iTunes 10.3 on Apple's website and downloaded it's 32 bit edition from http://appldnld.apple.com/iTunes10/041-1633.20110607.FvP5t/iTunesSetup.exe


Those who are using Windows 64 bit edition, download link is http://appldnld.apple.com/iTunes10/041-1634.20110607.4EPY6/iTunes64Setup.exe



8) While installing iTunes 10.3, I got the error message again that this installation needs Quick Time player as a pre-requisite.

9) So I downloaded Quick Time 7. While installing Quick Time, the installer gave a message that due to improper uninstallation in step 6 above, some of the actions need to be undone. I accepted that and after completing the remaining cleanup for step 6, finally Quick Time got installed on my machine.

10) Then I proceeded ahead to install iTunes 10.3

11) It got installed but I was not able to run the program. I was getting error message that the iTunes library.itl file was created using the newer version of iTunes.

12) Then I needed to recreate iTunes library and playlist files

13) I located the iTunes folder in my machine on Windows XP at the path Documents and Settings\[my username]\My Documents\My Music\ and opened that folder

14) Then I dragged iTunes Library.xml file to the desktop and deleted itunes library.itl file.

15) Then I opened iTunes and it got opened. Then I imported the playlist File > Library > Import Playlist using the iTunes Library.xml file on the desktop and my library got recreated.

16) Then iTunes 10.3 opened smoothly.

17) Then I connected my iPod and since I had already purchased iOS 3.1, my iTunes 10.3 gave me the message that the upgrade to iOS 3.1 is available for my iPod.

18) I went ahead with the download and it was successful.

19) After successful upgrade, I again reverted back to installing iTunes 10.5

So this is how I fixed the problem.

After using iOS 3.1 for some time, I immediately noticed some shortcomings in the UI which I will post later separately.

Update on 8th January 2012: Problem in iOS user interface are now posted on http://www.parkhi.net/2012/01/problems-in-apple-ios-user-interface.html

108 comments:

  1. Thank you so much! This worked great for me. You made it so easy :o)

    -Stacey

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  2. Hi Stacey,

    I am glad that this worked well for you and thanks for your comment.

    And while I did not make it for getting any sort of reward from Apple, I expected that from Apple since they themselves don't provide anything for free. I expected them to reciprocate in similar manner and reward me for my contribution, as per their request.

    They didn't agree even though I had provided them the solution. Not only this, I mailed them feedback on iOS 3.1 and made them aware of some major shortcomings in UI.

    Regards,
    Sandeep

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  3. Thanks alot fixed the problem for me.

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  4. Anonymous comments are allowed just to ease the commenting process. It will be good if you mention your name in your comment.

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  5. This is the only post on the web to offer complete solution. Apple support community posts only talk about using itunes 10.3 or 10.4, but doesn't address issues that come up while downgrading. This is the most comprehensive article that I found. Thats mate. Keep it up!

    And yes, you deserved some reward from Apple.

    - Andrew

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  6. when i try to install 10.3, i get a message saying use itunes for 64-bit windows. any thoughts?

    thanks
    chet

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  7. Thank you!! This worked and you did make it very easy! Much appreciated!!

    You do deserve something from Apple. It's the least they can do because this is a big problem and they had no solution for it.

    Again, thank you!

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  8. Thanks!!! your solution worked for me. I also agree Apple should reward you with something.

    This was the only solution on the internet I could find.

    Well done!

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  9. Hi Andrew, Nick and Mr./Mrs. Anonymous who commented on Dec 28 at 9:42 AM IST,

    Thank you all for your comments. I am indeed happy that I could help you to fix this problem.

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  10. Hi Chet,

    Most logical guess is that you are using Windows 64 bit edition. If this is true, then you need to install iTunes 10.3 (64 bit edition). Use download link http://appldnld.apple.com/iTunes10/041-1634.20110607.4EPY6/iTunes64Setup.exe

    Please post again if this has worked for you.

    All the best.

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  11. Hi Chet again,

    Download link in my above comment won't be having hyperlink and you won't be able to copy the link as well. So I have posted the link in the main article above in point number 7. You may use that link directly.

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  12. Thanks worked GREAT!!! Sounds like you need a job at Apple to make things work right and easy!!

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  13. After several weeks of trying to get apps and working out why i couldnt i decided to go through apple and purchase the upgrade,but no err came up as above mentioned.Having stubbled upon your page i read your instructions and wondered if it was a little too much hastle?!But i decided to try anyway.I was wrong you are a genius!I didnt need to download quick time as my windows 7 already has it,but it all went as you said and now i have apps mail and so much more.I cant thank you enough for your help.Thank you sooo much. kind regards vanessa

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  14. My hands were trembling and it took me the whole morning but it worked!
    Thank you so much! Love from Spain ^^

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  15. I had the same problem, Googled it, and found your post. Followed the steps, and it all worked great. I'm using Windows 7, 64-bit. Thank you!

    I had one extra step. The first time I plugged in my iPod touch after installing iTunes 10.3, I had to restart the Apple Mobile Device Service, following the directions here: http://support.apple.com/kb/ts1567 (in case anyone else has the same problem).

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  16. I'm not able to find the upgrade option on iTunes. Can you point me in the right direction please?
    Great post-I've been trying to figure this out all week for my son that got a hand me down 1st Gen for Christmas.

    Thanks,
    Andy

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  17. Hi Venessa,

    Thanks for your comment on Dec 29 at 09:07 PM IST

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  18. Hi Mike,

    Thanks for your comment and your addition to the information as well. I am sure that it had added some value to this post.

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  19. Hi Andy,

    Thanks for your comment on Dec 30 at 11:28 AM IST. You won't find this upgrade in iTunes since it is outside iTunes. You need to purchase that from the links provided in point number 7 above after logging in to your iTunes account. Once you pay for it, then whenever you connect your device to iTunes, it will show that the upgrade is available for downloading. In case you are still unable to locate it, please get back to me using Contact Us option above, or by commenting here. Also if you are successful doing that, please let me know here.

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  20. Sorry, I wasn't clear. I uninstalled itunes and reinstalled with your link-no problems. What I can't find is the iOS 3.1 update. When I "check for update" on the ipod (in the itunes screen) I get that it is on the current version (1.1.5). I realize I may need to upgrade to 2.0 first, but I don't know where to find those options to purchase.

    Andy

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  21. Hi Andy. Got it. You need the link to purchase iOS 3.1. If you check on your iTunes screen, it will show that version 1.1.5 is the latest version. I told you earlier that this upgrade is outside iTunes. You need to purchase that upgrade from the link http://support.apple.com/kb/HT2052 (hyperlink updated at the starting of the main post above)

    Once you purchase from that link, then your iTunes will show that upgrade is available for download.

    Please post if this helps.

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  22. Got it. It's downloading now.

    Thanks again! My son will be so happy to be able to play some games.

    Andy

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  23. Happy for you Andy and for your son as well :)

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  24. Hi can I just download the older 10.3 itunes or do i need to uninstall the 10.5 itunes I have on my computer first? Thanks - Ellen

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  25. Hi Ellen,

    You would be able to download, but won't be able to install iTunes 10.3, unless you uninstall 10.5.

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  26. Hello
    I did exactly what step 14 said and I still ended up with the error message that the iTunes library itl. file was created with the newer version of iTunes.

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  27. Sandeep
    I'm sorry
    nevermind I forgot I needed to deleted other things
    oops
    Happy Holidays and Happy New Year
    thanks

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  28. Hi Tom,

    Good to know that this worked for you.

    Happy Holidays and Happy New Year to you as well. :)

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  29. Thank you very much for pointing out that it does works with iTunes 10.3. I just installed that on another PC and it worked !!

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  30. Good to know that it worked for you

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  31. my concern is how do you know that by doing what you did, that you will not lose all of your music? For me, i have roughly 2400 songs yet not all of the songs are located in the same file and would be difficult to be imported as by the way you did. when selecting all songs in itunes and copying/pasting into another folder, it only takes 400 songs. some help would be greatly appreciated.

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  32. I am not really good with computers could you take me threw the steps slowly andd as if you were talking to a dummy  Please help me I have been trying for 2 days.  I just want to play some games on my ipod touch 1st generation I will be greatful for all times

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  33. hello sandeep,
     I am following your instructions for my attempt at upgrade and after downloading 10.3 and installing, I get this message:The file “iTunes Library.itl” cannot be read because it was created by a newer version of iTunes.would you like to download a newer version"can you advise? thank you.

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  34. Hey I am just a normal Apple user, but love to try different things. Because of experimentations, I face more problems and I have to look for the solutions to more number of problems. Thats it.

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  35. I have already mentioned that the user discretion is suggested. At the same time, I have mentioned that I didn't face any single problem doing this. And it has worked for many other users as well, who have posted their comments here. Logically speaking, your songs are stored in different folders on your hard drive. iTunes creates libraries and playlist files to organise those at one place. Just downgrading and uninstalling iTunes won't delete any data from your hard drive, but may delete your library and playlist files. These can be manually recreated but steps 11 to 15 above show how can you preserve existing files even after downgrading. 

    So you don't have to import each and every song out of your 2400 songs. You just have to import library.xml and library.itl files as mentioned in above steps 11 to 15. Doing that should import all your existing libraries and playlists to iTunes. You don't even need to touch the folders where your songs are stored. 

    You may still use your own discretion. All the best. 

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  36. Hi Barbara. I have already provided the step by step guidance above. If you follow all the steps carefully, you should be able to do that. Its pretty simple indeed. 

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  37. That problem is already dealt with in steps 11 to 15 above. 

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  38. Thanks. Good to know that you saved a few dollars using this.

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  39. I am not using Macbook, so I won't be able to tell the solution for the same. If the problem is solely related to iTunes 10.5 only, independent of OS, then the same process should work.

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  40. OMGSH!!! Thank you soooooooo much!!!!!!  I was having to do this just to have an Ereader app installed on my Gen 1 iPod.  I was heartbroken at first before I found this thinking I had bought books for no reason and was out money.  I AM SOOOOO HAPPY!!!!  it is currently updating as I type this, U saved my husband a couple hundred dollars for an Ereader..lol THANKS AGAIN!!!

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  41. OMGSH!!! Thank you soooooooo much!!!!!!  I was having to do this just to have an Ereader app installed on my Gen 1 iPod.  I was heartbroken at first before I found this thinking I had bought books for no reason and was out money.  I AM SOOOOO HAPPY!!!!  it is currently updating as I type this, U saved my husband a couple hundred dollars for an Ereader..lol THANKS AGAIN!!!

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  42. Does anyone know if this same process would work for someone using a Macbook, not Windows?

    Thank you!

    Alli

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  43. Does anyone know if this same process would work for someone using a Macbook, not Windows?

    Thank you!

    Alli

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  44. I really appreciate your help. Here is my issue: even though I received the same error message when I first tried to purchase 3.1, I was charged the $4.95. I got the refund, though. Now I've followed the instructions for downgrading from 10.5 to 10.3 just fine, but when I try to go and reinstall the 3.1 in 10.3, it says that I've already purchased it! So I cannot access 3.1 because it says I already have it. Does that make sense? Any ideas? Thanks so much. Alison

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  45. As a follow-up to my own post, I realized that the only way I was going to get this to work was by wiping the itouch and starting with another account/e-mail address...one that has never bought ios 3.1 before. That worked. So I guess my best advice is, if you have a 1st generation and have to do this upgrade, make sure you're doing everything above before trying to purchase or you'll be stuck in the spot of "you've already bought this" even after a refund.

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  46. Thanks Alison for stopping by to read this article and helping to increase the value of this article as well. Your tips would be helpful to those who had purchased iOS 3.1 earlier but were refunded by Apple for error 8288.

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  47. I have followed the directions above. After the 5th time of removing the latest edition of itunes, the 10.3 version finally installed correctly. I now am trying to get the iOs3 purchased and installed and I get, "plug in ipod and click download and save". I do this and that appears nowhere on screen. I do however get, "you rupdate is now downloading and can take up to 30 minutes on typical broadband", once download is complete.....and then its blank.....then says do not remove ipod during download.....well I left this  thing plugged in for 2 hours last night, and still nothing.

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  48. Have you purchased iOS 3.1? It is outside iTunes. So you need to do that from the direct link posted in the main article on top. 

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  49. I followed your instructions and I have downloaded the version of iTunes, but I get an error message about iTunes helper

    "Apple Application Support was not found.

    Apple Application Support is required to run iTunesHelper.  Please uninstall iTunes, then install iTunes again."

    Error 2

    I uninstalled and reinstalled iTunes, but I got the same error.  If you could please help me that would be greatly appreciated.

    Thank you

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  50. Hello Sandeep -- Thank you so much for your post.  I ran into the 8288 error when trying to upgrade our 1G so my daughter could load games. 

    I have a new issue -- I thought I'd be "smart" and use a different computer to do the 10.3 downgrade.  This went really smoothly.  I was also able to load the iOS 3.1 download without an issue (I did have to enter my Apple ID password.)  BUT when I plugged in my iTouch I got a big warning saying that all data and music (including purchased music) will be deleted.  Here's the EXACT warning:

    "Updating to iOS 3.1.3 will delete all media, including iTunes Store purchases.  To preserve your media, apply this update on teh computer where you sync music, videos, and photos.

    Updating on this computer will only preserve apps, contacts, text messages, and other settings.  Please do not interrupt the update, which may take an hour or longer to complete."    (choices are "UPDATE" or "CANCEL")

    My question is, do you think when I switch back to the primary computer (with 10.5 loaded) will I be able to rebuild the music including downloaded music.  Is there a way that this upgrade could wipe out my account's downloaded music?  (I know purchased music is physically stored on my harddrive.

    Any thoughts are very welcome!

    Thank you,
    Steven

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  51. Hi Jennifer. I can understand your feelings. We get happy that we are getting something new and then some strange errors appear. And we feel that "why me"? Anyways, fortunately for me and unfortunately for you, I didn't come across any such kind of an error. So can't experiment and suggest the workaround for you. But for you, I did try to look for the solution in apple support communities. One such link is 
    https://discussions.apple.com/thread/2151777?start=0&tstart=0 and in that link I found these two solutions which might be helpful for you:

    https://discussions.apple.com/message/10169250#10169250 

    https://discussions.apple.com/message/10167978#10167978 

    Seems that Apple apps are full of bugs on Windows platform. Do let me know the result. All the best. 

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  52. Upgrading completely wipes off the music, videos and photos etc on your iPod. But as long as you have all this on your hard drive, you may sync all that to your iPod after upgrading.  I did the same. I hope this helps. 

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  53. Sandeep -- thank you for the very quick reply!!!

    Can you confirm that your purchased music was intact also?

    Thanks!!!!
    Steven

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  54. I just finished doing the upgrade from a second computer which I loaded a fresh copy of iTunes 10.3 on from your provided link.  After the iOS upgrade was finished on this second computer the iTouch was wipped clean (as expected.)  I then connected the iTouch into the primary computer it synced PERFECTLY!!!

    I would recommend this process for anyone who has a second computer without iTunes on it. 

    All Successful!!!

    iOS has been updated.  Music library fully restored (including purchased music).  My daughter will be thrilled that she can now both listen to music AND play games.  THANK YOU FOR YOUR HELP!!!

    Steven
    Los Angeles, CA

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  55. Good that it worked for you. I am happy for you and your daughter as well.

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  56. I am happy for you. Thanks for paying a visit to my website. 

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  57. Awesome post mate. I was stuck up on this for over a month. I am relaxed now. Worked like wonders. 

    Shame on Apple for not rewarding the genius. More people should have liked this and shared this post on facebook and other social platforms, so as to help others. 

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  58. Good to know that this has worked for you. As far as your opinion on sharing this on facebook and others, I really can't comment on that. I have done my part by providing the facility to like the post. Rest is up to the others. Those who feel that sharing this would help others, must be sharing this.  

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  59. Hi Sandeep,
    On and off  I've spent months trying to figure this out.
    Well done, and thank you so much.
    Why do Apple make it so hard ..... and then won't acknowledge you solution? Typical global corporation mentality! 
    Cheers Paul

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  60. I have tried downloading 10.3 from number 7 it lets me download but I still am getting the error message. Any suggestions?

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  61. Thank you so much.  I appreciate the time you took in helping me.

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  62. Problems in iOS user interface are now posted on 
    http://www.parkhi.net/2012/01/problems-in-apple-ios-user-interface.html

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  63. Glad that I could help you. Thanks for stopping by. 

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  64. Thanks so much for this! :)

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  65. Thanks for browsing through this post. I am happy that it worked for you. 

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  66. You are brilliant.  I tried everyone else's recommendations before yours because I thought yours would be too complicated.  Nothing else worked, so I had to do yours and found that it was easy!  Whoever reads this ...USE THIS METHOD.  It works, and I thank you Sandeep Parkhi!!!! 

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  67. So when I try to download http://appldnld.apple.com/iTunes10/041-1633.20110607.FvP5t/iTunesSetup.exe it comes up in a text folder instead of something I can download. what do I do? This is not my computer, I am doing it for a friend and I don't own a mac so I don't know how to fix the problem.

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  68. Glad that it worked for you. Thanks for the comments.

    How do you find iOS user interface? My latest post on that is http://www.parkhi.net/2012/01/problems-in-apple-ios-user-interface.html

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  69. It is working fine for me. I can't tell the solution remotely. Seems to some windows problem in your machine. Try to right click on the link and using "Save link as" option. 

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  70. How do you find iOS user interface? My latest post on that is http://www.parkhi.net/2012/01/problems-in-apple-ios-user-interface.html

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  71. How do you find iOS user interface? My latest post on that is http://www.parkhi.net/2012/01/problems-in-apple-ios-user-interface.html

    ReplyDelete
  72. How do you find iOS user interface? My latest post on that is http://www.parkhi.net/2012/01/problems-in-apple-ios-user-interface.html

    ReplyDelete
  73. How do you find iOS user interface? My latest post on that is http://www.parkhi.net/2012/01/problems-in-apple-ios-user-interface.html

    ReplyDelete
  74. How do you find iOS user interface? My latest post on that is http://www.parkhi.net/2012/01/problems-in-apple-ios-user-interface.html

    ReplyDelete
  75. How do you find iOS user interface? My latest post on that is http://www.parkhi.net/2012/01/problems-in-apple-ios-user-interface.html

    ReplyDelete
  76. How do you find iOS user interface? My latest post on that is http://www.parkhi.net/2012/01/problems-in-apple-ios-user-interface.html

    ReplyDelete
  77. Thanks for your comment. How do you find iOS user interface? My latest post on that is http://www.parkhi.net/2012/01/problems-in-apple-ios-user-interface.html

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  78. OMG Sandeep! You are a genius! I was so very upset because I bought a used 1st gen ipod touch on ebay for my son for xmas this year. I just couldn't justify spending so much for a new one when he would probably scratch/crack it and when he already has Wii and Nintendo DS. He really wanted it for music and games... ESPECIALLY GAMES! All the child talked about was how he wanted to play angry birds & cut the rope so I tried to download them to his device but found we kept getting that error message that we needed the 3.0 version. What a major bummer for an 8 year old! I'm such a novice & had no clue what to do. I tried to download (as you did) the newer 3.1.3 from itunes and got that error message as well. Determined to find a solution, I tried itunes support online, which is a joke as many people already know. After much frustration I decided to do what I always do.... searched the web/utube and became overwhelmed to the point of almost giving up. I wasn't comfortable doing that jailbreak thing as suggested by many other sights/utube. Then finally after 3 hours of searching I found your article!!! HOOO RAY!!!!!!

    I read it carefully at first to make certain that if I attempted it would actually work. Taking the leap, I followed your steps EXACTLY as you suggested and BAM! It worked!!!!! Granted it took another 3 hours to delete the 10.5 version of itunes, xfer my library (which was the trickiest part, He had a lot of songs already), install the 10.3 version, sync library, download & sync the 3.1.1 (took 30 minutes just to download from itunes into my computer) ect.... BUT WELL WORTH IT!!! I just finished downloading angry birds and cut the rope game apps for him & can't wait to see the look on his face when I show him after school! YOU ARE THE BEST!! THANK YOU!!!!

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  79. Hi,

    I am glad to know that this worked for you. At the same time, I am wondering why you took 3 hours of searching before you landed up on my page. This is because this post now tops in Google search, just after Apple Support Communities, if you search for "error 8288 ipod".
    Anywats, doing some research on the net is always good and it gives a sense of satisfaction to find the solutions on your own.
    I am happy for your son as well. Would have been great to see the joy on his face. Give him love from my side.
    Thanks for the detailed comment.

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  80. UberFrustrated Apple Anti-FanJanuary 11, 2012 at 1:23:00 AM GMT+5:30

    Hi Sandeep,
    Thank you for developing this workaround. Like Dawnmyschelle13, I am getting that hang up, where iTunes 10.3 is telling me that the download is in progress, but it never downloads. And I purchased the update from that link you provided. Any ideas on why the download is not running?

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  81. Since I didn't face any such type of error, I won't be able to contribute much on that. Its not possible for me to reproduce same error in my device as well. Try searching in Apple Support Communities. All the best. 

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  82. Thank you VERY MUCH for your help... My girlfriend is so happy now... take care and good luck
    Lionel

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  83. Wow...you did it for her? I am sure that you would make a lovely couple. All the best.

    --
    Regards,
    Sandeep Parkhi

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  84. Thank you. I followed the steps and it was very easy and simple.  It works great and now I can do what I want to do.  Thanks again!

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  85. Brilliant - this ios 3.1.1 fix did the trick.  Many many thanks!

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  86. Sandeep,
    Thanks for making so many people happy (with no love from Apple support).  However, I'm afraid for me it did not work!  I followed your instructions, successfully downgrading to iTunes 10.3.1.55 (64 bit version from link above) but when I plug in my ipod and click the "check for update" button, it still tells me, "This version of the iPod software (2.2.1) is the current version."  I also tried to re-download 3.1 from this link: http://support.apple.com/kb/HT2052 and it opens the iTunes store and tells me I already purchased it, click download to get it again for free.  I click download and it takes me to the page that says Thank you your update is now downloading....except it isn't!  Nothing happens!  Any ideas?  I was able to download a podcast successfully, so that functionality still works, just not for the 3.1 update.  Again, thanks for bringing joy to the world in ways Apple support can never do.  If you don't have time to field my issue, of course no problem!
    Frank

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  87. Thanks, your explanation helped me, I installed itunes  10.4 and worked.  

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  88. Thanks for reading the article and posting the comment. Glad that it worked for you. 

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  89. Thanks. I am happy that it worked for you. 

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  90. I am always ready to help as much as I can. 

    As far as your issue is concerned, I think one user named "Alison" had similar issue and he had posted a comment above. Later on, he on his own found the workaround and again posted as under:

    "As a follow-up to my own post, I realized that the only way I was going to get this to work was by wiping the itouch and starting with another account/e-mail address...one that has never bought ios 3.1 before. That worked. So I guess my best advice is, if you have a 1st generation and have to do this upgrade, make sure you're doing everything above before trying to purchase or you'll be stuck in the spot of "you've already bought this" even after a refund."

    So you may try everything afresh and create new Apple iTunes ID before paying for iOS 3.1

    I am not too sure whether it will work, but considering the post by Alison, I think it will work. 

    Please post the result here. All the best. 

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  91. Thank you very much! This worked great for me too.

    At this point, I decided to keep iTunes 10.3 to avoid the same problem when install apps. I downloaded free apps from iTunes 10.3. But these did not work, apps get closed/not open on startup. So I uninstalled the apps from iPod. I reinstalled iTunes 10.5.2 on my system, reinstalled apps on my iPod, and now they work!Sorry my english! ;)

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  92. Are you sure that by downgrading form iTunes 10.5 to 10.3 I won't lose all my music/videos/etc? Thank you!

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  93. Glad that it worked for you. Thanks for your comment. 

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  94. Please read the comment above by "Sv_katz" and reply to his comment and his reply again. It has worked for him as well. Again I am repeating that when you upgrade, all your data in iPod gets lost, but as long as you have all the data in your hard drive, you can re-sync that after upgrade. 

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  95. Thanks everyone for liking and commenting on this post

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  96. Um I Downloaded The Thing For Windows 32 And Its Saying It Was Downloaded By A Newer Version, And I Cant Find The Document Your Talking About.. Help Please

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  97. My best guess is that you have skipped steps 11 to 15 listed above. Please check.

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  98. do you know how to fix my error it is on the ipod 2nd generation its frozen on the main screen or the logo of green poison and says its loading but its been like that for 2 days after i tried to restore it

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  99. It's fantastic that you are getting thoughts from this post as well as from our dialogue made here.


    Feel free to surf to my webpage :: itunes giftcard

    ReplyDelete

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